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The We Deliver Phones support team is available via email, live chat and phone
We welcome you to explore our store in Sandton, Johannesburg, where you can witness first-hand the evolution of We Deliver Phones. Our knowledgeable team is ready to guide you through our diverse range, share insights on our commitment to quality, and discuss how our experience has shaped us into a one-stop destination for both new and pre-owned technology.
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Browse through the most frequently asked questions.
All products have a minimum of 12 months warranty
No, defects caused by external damage and accidents are not covered by the warranty.
If you provide us with details of who made the purchase and the serial number of the product, we will be able to re-send you a copy of your invoice and tell you how long your warranty is valid.
Before raising a warranty claim, please conduct a full software restore of the product without restoring your back-up to see if this solves the problem. If a software reset does not solve the problem, the problem may be caused by a hardware issue, which is covered by the warranty. To raise a warranty claim please get in touch with us
Our returns policy, entitles you to return an item within 14 days for a full refund. The product must be returned in the same condition as you received it. For more information please see our Returns Policy. If you do wish to return a product you must send it back via post or courier within the two-week period
Yes, we offer a free delivery service on all devices bought online.
Certainly, we have a store in Sandton, Johannesburg at the moment, but many more coming throughout South Africa soon